Compatibility guide

Confirm hotel key card compatibility before ordering

Compatibility is a property-specific question. The right paper RFID card must be confirmed against the hotel’s current credential, encoding workflow and every access point where guests will use it.

01

What compatibility actually means

A card can share the same dimensions as the existing room key and still require a different internal configuration. Compatibility includes the RFID setup, the way credentials are encoded, the physical card format and the behaviour expected at each reader.

For that reason, visual inspection alone is not enough. PPH BioBoard compatibility is confirmed from property information and then checked with a physical sample before a production order is approved.

02

Information to collect from the property

  • A current working room key card
  • Any available credential or encoder specification
  • The access points the card must operate
  • Whether cards are encoded at reception or supplied preconfigured
  • Any thickness or feed requirements from card-handling equipment
  • The expected quantity and production schedule
03

Test the whole guest journey

Reception

Confirm that the sample can be handled and encoded through the property’s normal check-in process.

Guest room

Test repeated presentation at representative room doors and confirm consistent response.

Shared access

Check lifts, guest-area doors, parking or amenities wherever the same credential is expected to operate.

Room controls

Where the card is used in an energy-saving slot, verify physical fit and the expected activation behaviour.

04

Keep approval documented

The approved sample and its written specification should remain the reference for production. If the hotel later changes its access equipment, encoding software or credential setup, compatibility should be reviewed again rather than assumed.

Test before production

See BioBoard in your own hands.

Request a sample and share the property information needed to review the right construction for your hotel.